privacy policy

Last Updated: APRIL 18 2025

Heensie Personal Styling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

a. Personal Information:

Contact details: Name, email address, phone number, and company name when you fill out a contact form, sign up for our newsletter, or request a consultation.
Payment details: Information required to process transactions securely.

b. Non-Personal Information:

Technical data: IP address, browser type, operating system, and device information.
Usage data: Details about your interactions with our website, such as pages viewed, time spent, and navigation patterns, often collected through cookies and analytics tools.

c. User-Generated Content:

Any information you voluntarily provide through forms, surveys, feedback, or other interactive features on our website or services.

2. How We Use Your Information

The information we collect is used for the following purposes:

Service Delivery: To process your requests, fulfill transactions, and provide customer support.
Improvement: To analyze usage data, improve website functionality, and enhance our offerings.
Communication: To send you updates, promotional materials, and respond to inquiries.
Personalization: To tailor content, recommendations, and advertising to your preferences.
Compliance: To meet legal obligations, enforce our terms, and prevent fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following situations:

a. Service Providers:

We work with trusted third parties who assist us in delivering services, such as payment processors, email marketing platforms, and analytics providers. These parties are contractually obligated to protect your data.

b. Legal Obligations:

We may disclose information if required to comply with applicable laws, regulations, or legal processes.

c. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality and user experience.
Track website performance and usage analytics.
Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy.
Comply with legal, accounting, or reporting requirements.
Resolve disputes and enforce our agreements.

When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Correct inaccuracies in your information.
Deletion: Request the deletion of your data, subject to legal and contractual obligations.
Data Portability: Request a copy of your data in a structured, electronic format.
Opt-Out: Unsubscribe from marketing communications or adjust your cookie preferences.

To exercise your rights, please contact us at [Insert Email Address].

7. Data Security

We implement robust technical and organizational measures to protect your information, including:

Encryption of sensitive data during transmission.
Secure storage with access controls.
Regular security assessments and updates.

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. These sites are governed by their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.